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Hartfields Medical Centre closure – please tell us your views

The Hartfields site of McKenzie Group Practice based at Hartfields Extra Care Village in Hartlepool has been temporarily closed since mid-March 2020 due to the COVID-19 pandemic. This temporary closure was to enable us to use our staff more effectively and to ensure we could comply with social distancing requirements.

 

We will be applying to NHS Tees Valley Clinical Commissioning Group (CCG) to request the closure of the Hartfields site permanently to bring services together at our other sites to enhance clinical quality and practice resilience, to run more efficiently, and continue to deliver high quality of care to patients.

 

We currently have a registered list of 2180 patients at Hartfields Medical Centre.

 

We are undertaking a six-week period of patient and stakeholder engagement (Monday 19 July – Sunday 29 August 2021) to gather views and experiences during the temporary closure of the branch.

 

We are asking all patients over the age of 16 years who are registered with any of our McKenzie Group practices (McKenzie House, Victoria Medical Centre, Wynyard Road Medical Centre, Hartfields Medical Centre or Throston Medical Centre) to complete the survey below.

https://www.surveymonkey.co.uk/r/Hartfields


We want to understand what the impact of the temporary closure has been on you and your family, as well as to better understand the potential impact of permanent closure. This will then inform our, and the CCG's, decision making about primary care services in the area.

Please can you encourage all household members over the age of 16 years who are registered with one of our practices to complete a copy of this survey.

Printed copies can be requested and collected from reception at McKenzie House, Victoria Medical Centre, Wynyard Road Medical Centre, or Throston Medical Centre. Once completed, these surveys should be returned to the practice by the closing date Sunday 29th August. If you require the survey in any other format, please contact the Practice.

Once NHS Tees Valley CCG has considered our application and a decision has been made regarding the future of Hartfields Medical Centre there will be further communication to patients and stakeholders.

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We are applying to become an Armed Forces veteran friendly accredited GP practice

A veteran is anyone who has served for at least one day in the Armed Forces, whether regular or reserve. It means the same as ‘ex service personnel’ or ‘ex-forces’.

Whilst many aspects of the health needs of veterans are the same as for the general public, there are sometimes significant differences, particularly in relation to conditions attributable to service life and the impact upon families. These differences can be reflected in the way in which healthcare is delivered, the range and types of some specific services provided and the long-term impact upon patients and families.

If you’re in the Armed Forces or are a veteran let your GP know to help ensure you are getting the best possible care. For information on how the NHS can help you follow the link: https://www.nhs.uk/using-the-nhs/military-healthcare/ 

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