Ordering Your Repeat Prescription
THE PRESCRIPTION LINE IS OPEN MONDAY - FRIDAY BETWEEN
9.30AM – 1PM & 3PM- 5PM
A SECOND TELEPHONE LINE HAS BEEN INSTALLED TO INCREASE PATIENT ACCESS TO THIS SERVICE.
TO ORDER YOUR PRESCRIPTION OR SPEAK TO THE MEDS TEAM REGARDING ANY MEDICATION QUERIES PLEASE CALL 01429 230005
When you receive a prescription from the GP it is in two parts: part one is the prescription which you hand in at the chemist, the second part is referred to as the “tear off slip” and holds your re-order information (i.e. your name, address, NHS number, and current medication).
Electronic Prescribing Service (EPS)
EPS is an NHS-funded service in England that allows a prescription to be sent electronically from your GP surgery to your Pharmacy of choice without the need for a paper copy.
You can choose which Pharmacy you would like the GP Surgery to send your electronic prescription to. The pharmacy you choose will be your 'Nominated Pharmacy'. You can nominate your chosen pharmacy by informing a member of staff at the GP Surgery or the Pharmacy. You can change or cancel your nomination at any point.
Once you have nominated your pharmacy your prescriptions will be sent electronically to that pharmacy and you will not need to visit the surgery to collect your prescription.
Prescription requests will still take 48Hours to process.
EPS is right for you if you have stable condition and you:
EPS is reliable, secure and confidential. Your electronic prescription will only be seen by the same people that see your paper prescriptions now.
Electronic Prescriptions are auditable and can be traced.
If you have any further queries please contact the surgery or for more details about EPS visit www.cfh.nhs.uk/eps
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone 01234 567890.
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter (OTC) medicines for a range of minor health conditions.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.
Find out more about this change to prescription policy at nhs.uk/OTCmedicines
This applies to treatments for these conditions:
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